About Shop Pay
Shop Pay offers the fastest checkout flow for buyers returning to Shopify stores that have Shop Pay enabled. The buyer's credit card, shipping address, and additional billing information will be remembered, enabling a much faster checkout process.
There are no fees or hidden charges for using Shop Pay, it only functions as an accelerated checkout feature to make your purchases more convenient. You will only be paying for what you have ordered directly to the Online store or their company, we don't receive any money when you use Shop Pay.
Customers are offered the option Save my information for a faster checkout.
This option is not pre-selected, and needs to be clicked by the customer in order to accept. When you opt in to Shop Pay, we save the following securely encrypted information for your future purchases:
- shipping address
- billing address
- credit card details
How it works
1 Add items to your cart.
2 Check out with Shop Pay.
3 Choose the option to pay in installments.
Your first payment is due at checkout. The remaining payments are automatically charged to your card saved on Shop Pay based on the payment plan you chose. Don't worry, you'll get an email reminder before each payment to remind you.
Are there late fees?
No, there are no late fees if you miss a scheduled payment.
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into flexible installment payments.* Your first payment is due when you make your purchase.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment.
- Less future payments on the remaining loan balance.
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original payment method within 3 to 10 business days.
If you paid for an order in monthly payments, then you won't be refunded the paid interest. Interest is the cost of borrowing, and isn't refundable.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?The installments option on Shop Pay is available on debit and credit cards. Capital One cards aren't accepted. If you choose a monthly payment option, then you can only pay with a debit card.
Have more questions?
- For questions about installment payments on Shop Pay, visit https://shoppay.affirm.com.
- For questions about Shop Pay or the Shop App, visit https://help.shop.app.
*Rates from 0% APR 10-30% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.